Opportunity Management

Managing relationships enables your business to identify the right customers, target them with the right offers at the right time and deliver the information the best way. With SLICEplus business management software Opportunity Management, you can retain valuable information, access that information quickly and respond appropriately to specific needs. Increase the effectiveness of relationships with your three most important external stakeholders:

Prospect Sales Management

SLICEplus software provides access to current prospect information, outstanding quotes and proposals, contracts pending and contact history. You have a complete record of every contact scheduled or completed, giving you immediate access to the current status of the project:

Learn More Identify and target the best potential customers Capture and measure the source of leads allowing you to analyze different segments of your marketing Increase qualified leads by immediately capturing and routing them to the appropriate person Market to specific segments of your market by identifying and coding unique groups Maintain an accurate activity status of all prospects and the likelihood of them purchasing Forecast potential revenues based on history and current status of the prospect Manage the sales force through reporting of key activities and results Print a report of the quotes that are in the pipeline Schedule upcoming appointments and view the calendar

Customer Relationship Management

SLICEplus provides access to current customer information, open orders, product or service history, accounts receivable and open service issues. Record every contact or service issue with a customer as well as the resolution.

Learn More Manage specific requirements for a customer and identify your most profitable customers Capture and measure service issues and resolutions Increase the service capabilities by immediately addressing and routing issues to the appropriate person Maintain an accurate activity status of all customers and the likelihood of future sales Centralize a knowledgebase of issues and solutions allowing you to leverage your expertise and standard resolutions. Increase your revenues through cross-selling and up-selling to your existing customer base Manage the service issues to improve customer satisfaction and sell additional products or services Provide current customer information, quotes and proposals, outstanding contacts and contact history View the open orders or the accounts receivable, including all invoices, for the customer

Vendor Partnership Management

With SLICEplus software, you can access current supplier information, open purchase orders, open payables and purchase history. Record every contact or service issue with a supplier as well as the resolution.

Learn More Capture and measure issues directly related to the particular vendor's product or service Increase the tracking capabilities by immediately addressing and routing issues to the appropriate person and not closing until a resolution is recorded Maintain an accurate activity status of all vendors and the desirability of future purchases Centralize a knowledgebase of vendor issues and solutions allowing you to leverage your expertise and standardize resolutions. Decrease your expenses by consistently tracking and applying credits or adjustments due for products and services Manage service issues to improve vendor relations and purchase additional products or services from the best source View accounts payable, including a record of all invoices received and all checks written